Privacy Policy

TEN80 has published this Privacy Policy to make it easy for you to understand how TEN80 collects, stores, uses and discloses Personal Information which identifies or may identify you or other individuals and which you provide to TEN80. Please read this Privacy Policy carefully prior to using this Site and/or submitting Personal Information through this site. If you do not agree with all of the terms of our Privacy Policy, you must stop using this site.

Data Controller

For the purposes of applicable European Union data protection legislation, the data controller of your Personal Information is TEN80 Productions Ltd, 1 Leaway, Prudhoe, Northumberland, NE42 6QE, United Kingdom.

Scope of Policy

This Privacy Policy covers Personal Information provided through this site or via any Service provided by TEN80. This Privacy Policy does not apply to Personal Information submitted to third parties even if you link to such third parties through this site. By providing Personal Information through this site, you acknowledge and agree that the handling of that Personal Information is governed by this Privacy Policy. We will only process your Personal Information in accordance with applicable data protection and privacy laws and this Privacy Policy.

Customer Data

We respect the confidential nature of the customer data you provide us. TEN80 will not review, share, distribute, or reference any Customer Data, except as provided in this Privacy Policy, or as may be required by law. In accordance with our Privacy Policy we may access your Customer Data to provide you with services, as well as to prevent or address service or technical problems. We may also access your Customer Data to provide you with customer support.

For the purposes of applicable EU data protection legislation, you are the data controller of your Customer Data and TEN80 is the data processor.

Personal Information

You can visit this site without telling us who you are and without revealing any of your Personal Information. However, there are times when TEN80 may need certain Personal Information from you, such as when you register to use a service, request contact, or download content. When you provide Personal Information to us, we use your Personal Information to provide you with access to the requested service, content and/or information. We may also use your Personal Information to help us understand who is visiting this Site and using our service.

We may also use your Personal Information to:

Aggregated Information

We collect, analyze and use Aggregated Information to help us provide users with a better experience. We keep track of the domains from which users visit this site and also measure visitor activity on this site. You hereby acknowledge and agree TEN80 may make Aggregated Information publicly available, provided that such information does not identify you, in accordance with this Privacy Policy.

Disclosure of Your Personal Information

TEN80 does not and will not share or sell your Customer Data or Personal Information, and considers this information to be a vital part of our relationship with you. However, in addition to specific requests by you, there are certain circumstances in which we may share your Customer Data and/or Personal Information with third parties without further notice to you, as outlined below.

Business Transfers

As we develop our business, we may buy, sell or reorganize businesses or assets. In the event of such sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.

Affiliated Companies

We may also share your Personal Information with our subsidiaries, affiliates and other related companies for purposes consistent with this Privacy Policy and providing you with services.

Agents, Consultants and Service Providers

TEN80, like many businesses, occasionally hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements

TEN80 may disclose your Personal Information if required to do so by law or in the good faith that such action is necessary to (i) comply with a legal obligation; (ii) enforce, protect or defend the rights or property of TEN80; (iii) act in urgent circumstances to protect the personal safety of users of this site or the public; or (iv) protect against legal liability. TEN80 may also disclose your Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Joint Offerings

From time to time, TEN80 may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from us, TEN80 may share information collected in connection with your purchase or expression of interest with our joint promotion partner(s). TEN80 does not control our business partners’ use of the information we share with them, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, your sole remedy is to opt not to purchase or specifically express interest in a jointly-offered product or service.


The security of your Personal Information is important to us. When you enter Personal Information via our site, we encrypt that information using secure socket layer technology (SSL). Your data is encrypted both at rest and in transit. Your Personal Information is then kept in a secure database and reasonable precautions are taken to secure this data and information. However, no Internet or e-mail transmission is ever fully secure or error-free, and you should take special care in deciding what information you send through this site. Also, administrative agencies or courts of competent jurisdiction may order the disclosure of the information we collect. We cannot guarantee, and you should not expect, the information you provide to us will always remain private. Please keep this in mind when disclosing any Personal Information.


If you wish to subscribe to our blog, we will use your name and e-mail address to send the blog and other related content to you via email. You may opt out of any future contact from TEN80 at any time. You may do so by contacting TEN80 via the ‘Unsubscribe’ link contained in the emails that we send to you, or by contacting us via the e-mail address in the Customer Support section below.


A cookie is a small text file that is stored on a computer for record-keeping purposes. We use cookies on this site. We do not add the information we store in cookies to Personal Information you submit through this site. We use both session ID cookies and persistent cookies. TEN80 uses the following types of cookies for the purposes set out below:

Essential Cookies

These cookies are essential to provide you with services available through our site and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our site to remember choices you make when you use our site. For example, TEN80 uses persistent cookies to store a unique cryptographic hash value so you do not have to enter your username more than once on a given computer. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our site.

Analytic and Performance Cookies

These cookies are used to collect information about traffic to our site and how users use our site. As described in the Aggregated Information section of this Privacy Policy, we use this information to help operate our site more efficiently, to gather broad demographic information and to monitor the level of activity on our site.

Disabling cookies

You may disable cookies on your web browser, however, this may cause certain features on this site to be disabled.

IP Addresses

When you visit this site, we collect your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, we use IP addresses to monitor the regions from which visitors and users navigate this site. For the purposes of applicable EU data protection legislation, IP addresses may be considered Personal Information.

Web Beacons / Use Analytics

TEN80 employs, or our third party advertising partners employ, web beacons and usage analytics software that help us better manage content on this site by informing us what content is effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by web beacons to your Personal Information.  However, for the purposes of applicable EU data protection legislation, IP addresses may be considered Personal Information.

Customer Testimonials

TEN80 may post customer testimonials on this site, which may contain Personal Information. However, we always obtain the customer’s consent prior to posting their testimonial.

Sensitive Personal Information

Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sex life/orientation, biometrics or genetic characteristics, criminal background or trade union membership) on or through the site or otherwise to us.

If you send or disclose any sensitive Personal Information to us when you submit content to our site or otherwise, you consent to our processing and use of such sensitive Personal Information in accordance with this Policy. If you do not consent to our processing and use of such sensitive Personal Information, you must not submit such content via our site or otherwise.

Your Rights

In certain circumstances, you may have the following rights in respect of your Personal Information:

If you wish to exercise any of these rights, please contact us using the details in the Customer Support section below. In your request, please make clear: (i) what Personal Information is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

Changes to our Privacy Policy

We may amend this Privacy Policy at any time and in our sole discretion. You should review this Privacy Policy for amendments each time you visit or use this site. For your convenience, we post on this site the last date this Privacy Policy was updated. If our Privacy Policy is amended, the amended Privacy Policy will take effect immediately for all users of this site and our services. Your continued use of this site and/or our services following an amendment will evidence your acceptance of the amended Privacy Policy.


We are committed to resolving any complaints about our collection or use of your Personal Information. If you would like to make a complaint regarding this Policy or our practices in relation to your Personal Information, please contact us using the contact details in the Customer Support section below. We will reply to your complaint as soon as we can and, in any event, within 45 days. We hope to resolve any complaint brought to our attention. However, if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.

Customer Support

If you have questions, comments or concerns about our Privacy Policy, please contact TEN80 at:

TEN80 Productions Ltd
1 Leaway
NE42 6QE
United Kingdom


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