For the purposes of applicable European Union data protection legislation, the data controller of your Personal Information is TEN80 Productions Ltd, 1 Leaway, Prudhoe, Northumberland, NE42 6QE, United Kingdom.
Scope of Policy
For the purposes of applicable EU data protection legislation, you are the data controller of your Customer Data and TEN80 is the data processor.
You can visit this site without telling us who you are and without revealing any of your Personal Information. However, there are times when TEN80 may need certain Personal Information from you, such as when you register to use a service, request contact, or download content. When you provide Personal Information to us, we use your Personal Information to provide you with access to the requested service, content and/or information. We may also use your Personal Information to help us understand who is visiting this Site and using our service.
We may also use your Personal Information to:
- Provide technical administration and customer support.
- Respond to your inquiries.
- Send important notices, such as communications about changes to our terms, conditions, and policies.
- Deliver services that you request.
- Make it easier for you to review and download content on this site.
- Contact you about our services and services from our affiliated companies or other third parties, unless you ask us not to contact you about these offers.
- By way of example, we use Aggregated Information to:
- Analyse our audience size and usage patterns.
- Develop, deliver, and improve our services.
- Develop and display content and advertising tailored to your interests.
- Manage our business.
Disclosure of Your Personal Information
TEN80 does not and will not share or sell your Customer Data or Personal Information, and considers this information to be a vital part of our relationship with you. However, in addition to specific requests by you, there are certain circumstances in which we may share your Customer Data and/or Personal Information with third parties without further notice to you, as outlined below.
As we develop our business, we may buy, sell or reorganize businesses or assets. In the event of such sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.
Agents, Consultants and Service Providers
TEN80, like many businesses, occasionally hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
TEN80 may disclose your Personal Information if required to do so by law or in the good faith that such action is necessary to (i) comply with a legal obligation; (ii) enforce, protect or defend the rights or property of TEN80; (iii) act in urgent circumstances to protect the personal safety of users of this site or the public; or (iv) protect against legal liability. TEN80 may also disclose your Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
From time to time, TEN80 may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from us, TEN80 may share information collected in connection with your purchase or expression of interest with our joint promotion partner(s). TEN80 does not control our business partners’ use of the information we share with them, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, your sole remedy is to opt not to purchase or specifically express interest in a jointly-offered product or service.
The security of your Personal Information is important to us. When you enter Personal Information via our site, we encrypt that information using secure socket layer technology (SSL). Your data is encrypted both at rest and in transit. Your Personal Information is then kept in a secure database and reasonable precautions are taken to secure this data and information. However, no Internet or e-mail transmission is ever fully secure or error-free, and you should take special care in deciding what information you send through this site. Also, administrative agencies or courts of competent jurisdiction may order the disclosure of the information we collect. We cannot guarantee, and you should not expect, the information you provide to us will always remain private. Please keep this in mind when disclosing any Personal Information.
If you wish to subscribe to our blog, we will use your name and e-mail address to send the blog and other related content to you via email. You may opt out of any future contact from TEN80 at any time. You may do so by contacting TEN80 via the ‘Unsubscribe’ link contained in the emails that we send to you, or by contacting us via the e-mail address in the Customer Support section below.
These cookies are essential to provide you with services available through our site and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
These cookies allow our site to remember choices you make when you use our site. For example, TEN80 uses persistent cookies to store a unique cryptographic hash value so you do not have to enter your username more than once on a given computer. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our site.
Analytic and Performance Cookies
You may disable cookies on your web browser, however, this may cause certain features on this site to be disabled.
When you visit this site, we collect your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, we use IP addresses to monitor the regions from which visitors and users navigate this site. For the purposes of applicable EU data protection legislation, IP addresses may be considered Personal Information.
Web Beacons / Use Analytics
TEN80 employs, or our third party advertising partners employ, web beacons and usage analytics software that help us better manage content on this site by informing us what content is effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by web beacons to your Personal Information. However, for the purposes of applicable EU data protection legislation, IP addresses may be considered Personal Information.
TEN80 may post customer testimonials on this site, which may contain Personal Information. However, we always obtain the customer’s consent prior to posting their testimonial.
Sensitive Personal Information
Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sex life/orientation, biometrics or genetic characteristics, criminal background or trade union membership) on or through the site or otherwise to us.
If you send or disclose any sensitive Personal Information to us when you submit content to our site or otherwise, you consent to our processing and use of such sensitive Personal Information in accordance with this Policy. If you do not consent to our processing and use of such sensitive Personal Information, you must not submit such content via our site or otherwise.
In certain circumstances, you may have the following rights in respect of your Personal Information:
- Opt-out. You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) any new processing of your Personal Information that we may carry out beyond the original purpose; or (iii) the transfer of your Personal Information.
- Access. You may access the information we hold about you at any time by contacting us directly
- Amend and restrict processing. You can also contact us to update or correct any inaccuracies in your Personal Information or restrict its processing.
- Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
If you wish to exercise any of these rights, please contact us using the details in the Customer Support section below. In your request, please make clear: (i) what Personal Information is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.
We are committed to resolving any complaints about our collection or use of your Personal Information. If you would like to make a complaint regarding this Policy or our practices in relation to your Personal Information, please contact us using the contact details in the Customer Support section below. We will reply to your complaint as soon as we can and, in any event, within 45 days. We hope to resolve any complaint brought to our attention. However, if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.
TEN80 Productions Ltd